Alert1—Just a Touch Away 24 Hours a Day

We decided to get an alert service for my Dad who is 95. I called 6 different services to find out how they worked, costs, etc. All were competitively priced and provide roughly the same service. Three treated me as 'just another phone call' and merely wanted to send me information. Two others were ok. But the Alert one representatives were exceptional. We choose Alert One because of the way I was treated on the phone. I wound up calling you about 5 times in all and on every call I was treated with respect. Every representative I talked to was courteous and took the time to answer my questions and ensure I got what I wanted rather than just 'selling the service'. On each call, I felt like you were there to help me and that is what we want my dad feel if he ever pushes the button. I guess my point is: The representatives you have and the way the treat your customers is what sells your product. I wish I had written down each of their names, because I would like to comment each one of them. They were, and I am sure will continue to be, great representatives of your business.

My elderly mother fell and broke her neck. She was able to return home with the medical alert. This has given both her and her family great comfort and peace of mind since she often had difficulty turning her phone off after a call. We used to make many trips to her home because of being unable to call her. We are well satisfied with the service.

Product was easy enough for me to install myself. Glad to have gotten it for my dad who had to use it twice in one year.

As my mother was going to bed one evening, she lost her balance and fell backwards. She had to push her pendant button and within minutes we were there to help her up. Alert 1 relieves some of the stress of her living alone.

My wife is disabled, I work nights. Karen was alone, fell, breaking her leg. She was wearing the pendant. Everything worked, AS ADVERTIZED...she had 911/Aid responders within minutes and was transported to the E.R.. Alert1 could not have worked better! Thank you very much.

Mom fell in the bathroom during the night. Even though Dad was in bed in the bedroom, he did not hear her call.Alert1 called the monitor and he said there was no problem, she was in bed(he saw the bedding, thought she was there).She continued to hold the button,Alert1 called back and he realized she was on the floor. Help was sent and she was hospitalized.

So far we haven't had to use Alert1 for an emergency but what piece of mind it brings! We do monthly checks which have all be successful, and there have been times when my mom accidently pressed the button. Response from Alert1 was prompt, courteous, friendly, and compassionately understanding.

I no longer worry about my mother falling. She pushes her button, and the paramedics arrive to help her get up. They evaluate her, and take her to the hospital if necessary. She is able to stay in her home and this has made her happy. She does NOT want to go to a nursing home.

Gives us some peace of mind. One mother has already used the Alert-1 after a fall and everything worked perfectly!

Alert1 has brought me such piece of mind. Your company has allowed my mother to maintain her independence and still live alone at the age of 90!! She has needed to contact you several times and each and every time, you came through with all of the promises you made when we signed up. Thank you for literally becoming my mother's life-saver!!!

My parents have not yet had to use your services but every month my Dad calls in to check that all is working properly. He always has someone answer immediately and politely. The person at the other end always ask how your wife is doing. They are always very polite and courteous. Thanks for being there for them.

My mom lives alone and has seizures. We were all concerned for her well being and she isn't ready to move to an assisted living situation. It offered her the opportunity to stay in her home and gave us peace of mind. It is simple to set-up and easy for her to understand. Making everyone happy.

I know that my grandmother is safer when I'm at work. She is blind and is bone to bone on her knees. I would have been concerned if she had no way to get to a phone or call for help for the 9 hours I'm away. I can even take a vacation without a constant worry. I know my step mom can check on her and help get food for her.

The Alert1 speaker feature on the unit was an added bonus, as my grandmother could answer her phone calls by pressing the button on her pendant. The response was excellent the operator required my grandmother to state her name to ensure she was okay. In addition, the bonus lock box gave us the security of knowing someone could get to her if needed.

I purchased Alert1 for my 90 year old father who was living alone. Before my mother died she fell while alone and suffered for hours before help came. I do not think this would have happened with Alert1, and I did not want this to happen to my father. He now lives with me, and we make sure he wears his pendant when we leave.

I am 91 and live with my son and his family. They built me a very nice 1 bedroom apartment in their backyard. I love being able to be independent, but still like knowing they are so close should I need anything. My emergency button is a great comfort, just to know someone else is there for me. Thank you.

My mom has had to use the Alert1 several times and each time the response has been fast and efficient. I have been called each time as requested and also received a follow up call as to her condition. Great!

I am very pleased with the service. It gives me and my family members greater peace of mind about my physical needs. In a recent accidental call for assistance your staff was quite understanding about my mistake and immediately contacted my local emergency responders to cancel the request before they left their station.

I have been happy with your service and your people are always very courteous and helpful when I have called to check my system. It is most comforting to know it is there just in case it is ever needed - - never can tell!!

The Alert1 system is key to my 93 year old mother's continued independence. She really counts on her Alert1, and my siblings and I rest easier knowing she can reach help quickly in an emergency.

Your product was purchased for my mother who is in her 80's and lives alone. Alert1 gives her and the rest of our family peace of mind knowing that should an accident happen, she has a greater chance of medical help. The pendant and base unit are easy to setup and use... even for my technically challenged mother!

I purchased the Alert1 for my dear 92 year old friend, Beulah. We both feel more secure in the fact that Alert1 is there should she need assistance. Everyone we have spoken to have been very helpful and expressed an honest concern for her well-being

Started using Alert1 with my mother, who was able to continue living independently for several years. Then ordered it for my mother-in-law and she is able to continue in her home. This year I ordered it for my husband and me after his heart surgery. I want the security of Alert1 and I wear it when I am home alone in case I fall.

Excellent rate (low price & no long term contracts) and professional customer service. I'm very happy I chose Alert1 for my grandma.

The acquisition and installation of the Alert 1 system was straight forward and easy. My 94 year old mother lives with us and it gives both us and her peace of mind to know that help is available with just a push of a button. With the addition of the voice extender she can communicate from anywhere in the house.

My father lived with his wife for 50 years...then when just before she died he was diagnosed with Parkinson's disease. When his wife died, his condition worsened and he became dizzy and disoriented a lot more. My daughter told me about Alert1 and we signed up for it within the week. He has used it a lot. Thanks for helping him live on his own!

It became clear to me that my mother shouldn't be alone in her home and I researched for a personal alarm. At 80 she is mentally very strong & independent but her body is failing. I live 45 minutes away and come over 3 times a week to help her out with grocery shopping and Dr's appointments. Now when I go home I can relax knowing she is never alone

My 94-year old step-father wanted to remain in his own home as long as possible with his failing health. The combination of part-time caregivers and the Alert1, made it possible to honor his wishes to stay in his own home without major concerns for his well-being.

I took a fall over two years ago. At that time did not have an alert system. I spent the whole night on the floor, unable to get up, until friends found me the next morning. I took another fall about a year ago - this time I had my Alert1 pendant. It worked as advertised and the paramedics got into my home using the lock box key. What a difference!

I feel this product is of value to people who live alone; I have not had to use it, and that is a good thing. It is like insurance, there if you need it.

Service has been outstanding. Thank God we have not had to actually use it, but when we do our monthly check calls, response has been great and very thorough and friendly service. Certainly gives my mother a sense of security and peace knowing help is just a push of a button away.

I feel strongly that my Mother is ok because she has your system. We have had to use it once and the response could not have been better!!

We purchased Alert1 service for my mother-in-law and one day she fell on the porch and pushed the button. I was less than a mile away and by the time I got to her, the ambulance was already there and emergency services pulled in when I did. She was taken to the hospital and was kept overnight. Without Alert1, she could have been there for hours.

Yes, My father ,who either uses a walker or a wheelchair, decided he needed a cold drink at 4:00 in the morning. He fell in the hallway, he used his watch alarm, because he could not get up himself. The police were there in 5 minutes and the paramedics were there shortly afterwards. Luckily, he did not break anything, he just cut his arm.

I feel more confident that my mother is able to contact you. If she is unable to call me because she may not be able to reach a phone.

My sister and I purchased the system for our elderly mother. It gives us peace to know help is just a button away.

I got the Alert 1 for my father who lives alone in a different state and is 87 years old. He has had to use it 3 times with much success. My brother ( same town) was notified immediately and I was notified for my info right away as well. My father feels much more secure with the system. I would recommend it to others.

Very pleased with quickness of response. Accidentally pushed my pendant and responders were here within 10 minutes. Can't beat that!

Alert1 gave us the security we needed to know that my mother-in-law could get help immediately, since she lived alone and we lived five hours away. It also gave her a sense of security because she knew help was very close at hand.

Only used it once, and that was an accidental activation. But, sure learn about quick response. Because I did not respond to the voice box (was in another room), Alert1 made the calls and I soon had a living room full of responders. We all had a good laugh. I was very happy to know how quickly I could get help if needed.

I purchased the Alert1 for my mother, even though she lives right next door. She has COPD and CHF and has been so week before that she tried for several hours to roll over in the bed to reach the phone to call me. The peace of mind that the Alert1 system has given me is tremendous. If she help, I am only a button push away. Thanks Alert1.

I decided to buy Alert1 when I suddenly found myself living alone. I've used it several times to contact my family when I've needed someone to come assist me. It's a great product.

I decided to buy Alert1 for my 88 years old mom who is legally blind and hard of hearing, but she can hear the person on the Alert1.Am so thankful I make this decision she had to use it 2 months ago,the ambulance was there within a few minutes of her pressing her Alert1 button.My mom will see her 89th birthday soon. Thank you Alert1.

I now feel safe knowing that if I have any problems first alert is here to help. I have the freedom to do all the things i want to do, without the worry that if I get ill or fall I would have to wait until someone came to look in on me. Thank you alert1,for giving me back my freedom.

Your product does give us piece of mind that my mother has something to use in case of emergencies. When her sitters are not with her, she knows she can reach you if needed.

Having your service provides peace of mind. I fell once and was on the floor for two hours until my daughter arrived home from work. With your service, I am not afraid of that happening again. We even tested the alert from the far corner of our backyard, so I know that should I fall outside the alarm will still reach your service (and it did).

I was forced into early retirement by a car accident that exacerbated my already severe osteo-arthritis. My nearest relatives are too far away to do a daily check on my well-being; they suggested that I subscribe to an emergency monitoring system where if I found myself in trouble, I could hit a button and help would be there for me.

My father was very satisfied with the service. Periodically he would accidentally trigger the alarm when placing something on the base station. That turned out to be a good thing because it allowed him to became familiar with its operation and also develop confidence in the response of your service.

The Alert 1 system gives me peace of mind that my 99 year old grandma can just push her button if she is feeling ill or unable to get to the phone. The staff that answers the call always sound very respectful and are pleasant to deal with.

I spent a week researching all the personal medical alert companies I could find. I made a table listing products, services, billing and perks. I selected Alert 1 as being superior and have been totally satisfied with the products and service. I would make the same decision today and have recommended Alert 1 to other seniors who live alone.

So far I have been well pleased only I wish that the coverage would reach out further then just being in the home area, as I take care of my daughter and shopping and attend church and I would like to have coverage when I am at these places. Thank you

My mother tripped on a throw rug and fell in her kitchen. Her right arm was in excruciating pain and she could not get up. She always wears the pendant and she pressed it for help. An ambulance came and took her to the hospital. She had a broken elbow and needed surgery. I was so happy she was wearing the pendant!

I was very impressed with Alert1 from my online research. There are many companies from which to choose. The positive reviews from customers, customer friendly, highly responsive and have followed through with their promises. I also found them to have the best price. We hope we never need the help but we're feel great relief having it.

We signed up for Alert1 in WV. We then moved my mother-in-law to AZ to live with us. I contacted your office about the move and we boxed everything up, moved it, re-installed everything and it worked fine from day one. Thank you.

I compared your products with the so-called leader and yours is without a doubt a superior product and the price is incredibly reasonable. Thanks for giving me peace of mind.

With Alert1, my disabled wife can be alone at home and retain a level of independence. It gives me peace of mind that she can obtain assistance in an emergency.

From the first day to present, Alert 1 has been very professional, very accommodating and very pleasant to deal with. I am very pleased with our service and our support.

Purchased this service for my 88 yr old neighbor who suffers from arthritis and is very hard of hearing. She has a tendency to fall, and I am at work for the vast majority of the day. I feel better knowing that she is safe

Alert 1 was in place when my husband died, and every part of the service process was professional, immediately responsive and courteous for every member of the family that was contacted.

My husband has had a quadruple bi-pass and is an ESRD (kidney failure) patient. He also had Orthostatic Hypotension and could faint or lose the ability to stand with little warning. Alert1 gives me peace of mind to leave home knowing that he is protected 24 hours a day, 7 days a week. This feeling is peace of mind for me and well worth the price.

My mother is the one I purchased Alert1 for after some medical issues. She has accidentally bumped the button twice and was responded to immediately in a kind and understanding way. The caller stayed on the line in order to confirm in her mind that Mom was O.K. I am very relieved I chose such a professional company. Thank you.

Luckily so far we never needed to use the system but have tested it and have accidentally activated it.. the responses were always nice and professional.

My mother is 85 years old and was in and out of the hospital with "Vertigo". Living alone for many years, I knew she would not agree voluntarily to move to an assisted living facility. This is the answer my son, who is a paramedic, and I came up with. It has given her peace of mind and us as well!

I bought this service for my mother. She is rarely happy with anything and tends to worry about everything. She has not complained about your service in any way, and seems to feel comfortable with you guys watching over her. She is diligent about checking the equipment monthly and has even mentioned how nice you all are.

Thankfully my husband was wearing his Alert1 pendant when he fell, he pushed the button and waited for help to come. Your representative was pleasant yet professional. Thanks Alert1!

From the moment I was subscribed to the services of AlertOne, I knew that I was with a company who honestly cared for their customers and their well being. This feeling was verified when I was rushed to the local Veterans Administration Hospital emergency room with severe Acute Bronchitis on a Friday evening. During all the tests that were prescribed, my AlertOne Emergency Button was accidentally misplaced. This concerned me greatly due to my medical problems. I called AlertOne early on Saturday morning expecting to receive a voice-mail; but, instead reached a customer service representative who took down all the information. She assured me that the emergency AlertOne Button would be replaced quickly and that I would have it the following Monday morning. On Monday morning before 11a.m. an AlertOne Emergency Button arrived express delivery. AlertOne is a trusted company who puts its customers first. I really do feel secure knowing that when I need assistance, AlertOne will be there for me. That is so hard to find in today's business world. Thank You AlertOne.