Contact Alert1
There are several ways to contact Alert1. We will be happy to speak with you regarding our medical alarm system or services and to answer any questions you have.
By phone: You can always reach us by phone at 1-866-581-4540.
Our hours are:
Monday through Friday, 8am-10pm ET
Saturday, 9:30am-6pm ET
Sunday, online orders only
By mail:
Our mailing address is:
Alert1
24 West Fourth Street
Williamsport, PA 17701
On the web:
If you have an account and would like to make updates, you can do so by clicking on the My Account Log In tab at the top. In the My Account section, you can:
- Change your address
- Change your phone number
- Change the people in your contact lists
- Notify us of a change in the combination to your key box
- Provide new credit card or bank information
- Add any information to your account that you feel is important
Purchased this service for my 88 yr old neighbor who suffers from arthritis
and is very hard of hearing. She has a tendency to fall, and I am at work
for the vast majority of the day. I feel better knowing that she is safe
— Lisa B.